Privacy

Privacy policy

Last updated: 14 June 2026.

Commandology is the customer-facing name for AI assistant services operated by Newbury Oak Limited. This policy explains how we handle personal data for visitors, prospects, beta customers and users of Commandology services in the UK.

Who we are

The data controller is Newbury Oak Limited, 83 Phoenix Street, Sutton in Ashfield, Nottinghamshire, NG17 4HL.

For privacy or support questions, email info@commandology.com.

What we collect

Depending on how you use Commandology, we may collect:

• business contact details, such as your name, business name, email address and role;
• information you give us during sign-up, onboarding, support or beta testing;
• messages, calls, transcripts, notes and task history needed to provide the assistant service;
• business information needed to configure your assistant, such as services, opening hours, policies, pricing rules and customer-handling preferences;
• provider connection details and connection status where you choose to connect accounts such as Google email, calendar or Drive;
• technical and operational logs needed for security, troubleshooting and service reliability.

How we use data

We use personal data to provide, configure, secure, support and improve Commandology. This includes onboarding customers, operating the assistant, preparing drafts or task outputs, handling support, maintaining audit records and meeting legal or security obligations.

Google user data

If you choose to connect a Google account, Commandology will request only the access needed for the features you enable. The first planned Google connections are email, calendar and Drive file access.

Google data is used only to provide the connected assistant features you approve, such as preparing or sending email, managing calendar events and creating or managing files used by the assistant. We do not sell Google user data. We do not use Google user data for advertising. We do not allow humans to read Google user data unless needed to provide support, investigate abuse or security issues, comply with law, or where you have asked us to help with a specific issue.

Access and control

We do not ask for passwords. Where possible, access is granted through provider-approved connection flows such as OAuth. You can revoke provider access through the relevant provider account, and you can contact us to ask for Commandology-side removal where available.

Sharing

We share data only where needed to provide the service, operate infrastructure, process communications, comply with law or protect the service. Providers may include hosting, email, AI model, voice, logging and integration providers. We do not sell customer data.

Retention

We keep data only for as long as needed for service delivery, support, audit, legal, security and operational purposes. Retention periods may vary by data type and customer arrangement. We will add more detailed retention timings before full public launch.

Your rights

UK data protection law may give you rights to access, correct, delete, restrict, object to use of, or request a copy of your personal data. To make a request, email info@commandology.com.

Beta status

Commandology is preparing for an early UK beta. This policy may be updated as the service, provider connections and production controls are finalised.